Comcast agrees to $117.5 million settlement related to Xfinity data breach

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Comcast has agreed to pay $117.5 million to settle a class action lawsuit stemming from an October 2023 cybersecurity breach that exposed the personal information of millions of Xfinity customers.

The complaint alleges that Comcast “failed to adequately protect personal information” and had “insufficient data security.” The carrier denied any wrongdoing. In a notice, Comcast advised customers that the personal information included in the data breach included usernames, passwords, contact information, dates of birth, and the last four digits of Social Security numbers.

According to Comcast’s settlement website, the settlement is now open for claims, and current or former customers who received a violation notice from Comcast in December 2023 may be eligible for payment.

Here’s what you need to know about settlement funds, including who is eligible, how much to expect to pay, and when payments will be made.

Who is eligible to receive Comcast’s settlement payments?

Not all Comcast customers can automatically submit a payment request.

The money is set aside for people whose personal information was accessed during a data breach in 2023, according to the settlement website. Consumers who were notified of the breach in December 2023 are eligible for the settlement.

How much is Comcast’s settlement?

Eligible persons may submit a claim for up to $10,000 in reimbursement for documented out-of-pocket costs or lost time resulting from the violation.

This number is influenced by the total amount of the settlement and the number of customers who filed affected claims. Valid claims for out-of-pocket losses must be submitted by August 14th.

If an injured consumer chooses not to go through the process of proving out-of-pocket losses or lost time, they may instead elect a cash payment of $50, although this amount may also change depending on the total number of claimants.

The deadline to request alternative cash payments is also August 14th.

When will the payment be issued?

A final approval hearing is scheduled for July 7, and payments will be made thereafter.

Gabe Hauari is USA TODAY’s national trends news reporter. You can follow him at X @gabehauari Or email Gdhauari@gannett.com.

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