Amazon is responsible for third party products
The U.S. Consumer Product Safety Commission said Amazon could be held liable for recalls of defective products.
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Amazon’s affected customers have just 100 days left to submit the company’s $2.5 billion settlement with the Federal Trade Commission.
The window to submit claims for the proposed settlement closes on July 27th. This is the second stage of payment of the settlement offer. First, eligible customers received automatic payments last year.
In September 2025, Amazon agreed to a settlement with the FTC to resolve an antitrust lawsuit filed in 2023. The lawsuit alleged that Amazon forced consumers to sign up for Prime memberships and then made it difficult to cancel those contracts.
Amazon denies wrongdoing, saying it “always follows the law” and is working to make canceling a Prime membership “clear and easy for customers.”
How to bill with Amazon payment
As part of the current phase of payment in Amazon’s settlement, customers must submit a claim to receive payment.
Only eligible Amazon customers who have redeemed their Prime benefits 10 times or fewer during a 12-month enrollment period may file a claim at this stage.
Those eligible to file a claim will receive a notification via email or mail, the payments website said.
Customers can make a claim by filling out a form on the online portal. Submissions will be reviewed for eligibility.
Requests may also be submitted by email by sending a completed request form to info@subscriptionmembershipsettlement.com. The settlement website states that the quickest way to file a claim is through an online portal.
The deadline to submit claims is July 27th.
Who is eligible to receive money from Amazon payments?
According to the court order in the case, Amazon customers are only eligible to receive the settlement if they meet both of the following criteria:
- Registration date: Customers must have signed up for Prime between June 23, 2019 and June 23, 2025.
- I’ll try canceling: Customers are only eligible to receive payments if they unsuccessfully try to cancel their Prime subscription, or if they sign up for Prime through what the documents call an “enrollment claims flow.”
A “dispute” flow means a subscription initiated through a specific page on the Amazon website, such as the “universal Prime decision page, shipping option selection page, Prime Video registration flow, or single-page checkout,” according to the court order.
When will I receive my payment from Amazon?
Automatic payments issued as part of the first wave were sent between November 12 and December 24.
For the second wave of claims processing, the filing period is 180 days, ending July 27th.
Amazon has 30 days from the time we receive each claim form to review it. Payments will be issued after the form is approved and are expected to be disbursed by September, the payment website said.
How much money will Amazon customers get from the settlement?
Customers can receive up to $51 from the settlement.
The amount each customer receives from a transaction is based on the total amount of Amazon Prime membership fees paid during the subscription period.
Melina Khan is USA TODAY’s national trends reporter. X Keep up with her at @melinakh and on Instagram @bymelinakhan.
