Many people put off flooring projects for one simple reason. That means you don’t want to deal with sample books, showroom visits, and the back and forth of having someone take measurements.
Express Flooring built its business on the convenience of sending consultants to customers’ homes with samples, rather than asking customers to visit a store. Below, we detail pricing, installation process, reviews, and more so you can decide if it’s right for your next home improvement project.
About Express Flooring
Headquartered in Phoenix, Arizona, Express Flooring is committed to a home-based shop model. A design consultant will come to you with floor samples and compare them to your lighting and furniture to determine color and texture.
The company has a large inventory, which allows it to work quickly. Depending on the job, we may be able to start installation the next day. Express Flooring covers carpet, hardwood, laminate, tile, and luxury vinyl planks. All installations also come with free furniture moving and a lifetime labor guarantee.
Advantages and disadvantages of express flooring
| Strong Points | Cons |
| Financing options available to qualified buyers | Customers report high-pressure sales tactics and same-day contract pressures |
| Workers remove old flooring as part of the work | Installation companies are often subcontracted (the quality of work may vary depending on the worker) |
| Lifetime warranty covers construction costs for as long as you own your home | Basic prices tend to be higher than larger stores |
How is Express Flooring installed?
The installation process at Express Flooring begins by scheduling a free consultation online or by phone.
From there, proceed through the following five steps:
- We will discuss and choose. A design consultant can bring samples to your home so you can see how your carpet, tile, hardwood, laminate, or vinyl will look next to your home’s lighting and furniture.
- Measuring and pricing. Once you choose your materials, a consultant will measure your space and create a comprehensive quote that includes materials, labor, and installation.
- Preparation and moving furniture. You should clear away small and fragile items and disconnect electronic devices beforehand. Our staff will transport heavy furniture free of charge upon arrival.
- Installation and cleanup. A licensed contractor will remove the old flooring, prepare the subfloor, and install the new floor. Depending on your project, this can take as little as a day.
- Warranty scope. Once installation is complete, Express Flooring offers a lifetime installation warranty.
Express flooring installation fee
Express Flooring does not publish flooring prices on its website, so the only way to get a reliable estimate is to have a free on-site consultation.
Each home will have a different quote based on floor plan and condition, so we look at industry-wide data to get a general idea of what to expect. According to Modernize, flooring installation typically costs between $4 and $15 per square foot, or about $2,000 to $7,500 for a standard room.
The actual cost of Express Flooring will depend on the following factors:
- Type of flooring material to choose
- Room size, floor plan, number
- Does the subfloor need repair or leveling?
- Location (may affect payroll costs)
- Add-ons like trims and transition strips
Express Flooring also promotes multi-room discounts and financing, including 0% interest for up to 12 months, to qualified buyers.
How Express Flooring measures the floor you are installing.
At Express Flooring, we take measurements during the same complimentary in-home consultation as we review samples. A design consultant will walk through the space and measure the dimensions of each room, taking into account layout, patterns, and transitions to determine the amount of materials needed.
Should you purchase flooring before or after Express Flooring Measures?
An Express Flooring design consultant will first take measurements and then purchase your flooring.
A phone or online quote without a home visit is really just a quote. Specific layouts, subfloor conditions, and waste factors cannot be considered. Express Flooring’s process avoids that gap by completing purchases only after a design consultant has directly measured your space.
How much does Express Flooring measurement cost?
There is no charge for Express Flooring measurements. During your free consultation, a design consultant will measure your space. Also, when you visit, you can get a complete quote for your project, including materials and labor, on the spot.
Express Flooring Reviews
Before you schedule a consultation, see what past customers are saying about their experience with Express Flooring.
Here’s what some of them are saying on the Better Business Bureau (BBB) and Yelp:
Anthony L. gave the company 5 stars on BBB for whole home installation. He said the crew arrived on time, worked efficiently and knew what they were doing. Karen L.’s 4-star review on Yelp says the same thing about her small tile job, which she said turned out beautifully. Her only complaint was a mix-up between the office and the installer, but she said that was resolved and did not change the end result.
Other reviewers had worse experiences. Deborah M. left 2 stars on BBB for late arrival, property damage, and trash left in the yard. Christian G. gave the property 1 star on Yelp after experiencing high-pressure sales tactics and not being able to obtain detailed pricing in writing despite repeated requests.
Alternatives to express flooring
Express Flooring isn’t the only company that delivers samples to your home.
If a long-term labor warranty is most important to you, Express Flooring’s lifetime warranty is better than most. If you live in the Northeast or Mid-Atlantic region and price is a major factor, you can take advantage of National Floors Direct’s negotiation tools with a built-in price guarantee. And for the widest possible range of products, look no further than Empire Today.
The following is an overview of the three flooring companies.
| element | express flooring | national floor direct | empire today |
| is known for | Lifetime installation warranty | 15% price guarantee | Wide product lineup, nationwide distribution |
| Installation guarantee | lifetime | private | 1 year |
| availability | Region (Southwestern and Western US) | Region (Northeast and Mid-Atlantic US) | Nationwide |
How USA TODAY ranks Express Flooring
USA TODAY evaluates flooring companies in four weighted categories.
- Installation and finishing
- product quality
- Costs and financing
- company credibility
Within these categories, we evaluate dozens of individual metrics to construct an objective score for each provider.
Here are some factors to consider.
- Types of flooring offered
- Availability of in-house financing
- Manufacturing warranty coverage
- In-house installers and third-party installers
- After-sales customer support quality
We also read customer reviews on sites like the Better Business Bureau and Yelp to understand where Express Flooring excels and where there is room for improvement.
FAQ
What are the disadvantages of express flooring?
Express Flooring has limited availability outside of our service area of 14 cities in 6 states. Additionally, some customers report a pattern of high-pressure sales tactics in online reviews.
Is Express Flooring a legitimate company?
Yes, Express Flooring is a legitimate company. Since 2004, it has operated in Arizona, California, Nevada, New Mexico, Oklahoma, and Texas.
How much does Express Flooring cost?
Express flooring costs vary based on materials, labor, and site preparation. For an accurate quote, schedule a free home consultation.
How durable is Express Flooring?
Express Flooring installations last 10 years on carpet and over 100 years on hardwood.
