Something you purchased has been recalled. What does that mean?
What happens if something you purchase is recalled? Is it voluntary or mandatory? And what does it mean for you?
Federal authorities have reopened an investigation into a salmonella outbreak that was previously declared “closed” as infections linked to superfood supplements continued to appear in states across the country.
The Food and Drug Administration and Centers for Disease Control previously concluded an investigation into products containing imported moringa leaf powder after 97 people in 32 states became ill with salmonella poisoning and 26 were hospitalized.
Since the outbreak ended on March 17, 22 more cases of the disease have been reported to authorities in four new states, prompting new warnings. As of May 27, the restarted investigation found that a total of 119 people in 36 states had become infected with the virus, and 32 people were hospitalized.
The recall began on January 15, with the brand Live It Up voluntarily recalling its products “out of an abundance of caution” after investigators traced an outbreak from the supplement. Why Not Natural, another supplement brand, later added one of its products to the list in a recall on January 28th.
The latest update also added the brands TNVitamins and Doctor’s Pride, both manufactured by Deer Park, New York-based Total Nutrition, to the list of affected products. Because supplements have long shelf lives, federal health officials are encouraging consumers to test at home, even if they haven’t recently purchased the product.
Exposure to Salmonella is especially dangerous for vulnerable groups, such as children, the elderly, and people with compromised immune systems.
Here’s what you need to know about the outbreak.
Which Super Greens Supplements Have Been Recalled?
The recalled Live it Up products include certain Live it Up branded Super Green dietary supplement powders, which include both Original and Wild Berry flavors. The recall also includes all stick-pack products with expiration dates from August 2026 to January 2028, or Live it Up items packaged in tube-like containers.
The supplement was sold nationally, primarily online, on the Live it Up website and Amazon. They may also have been sold by unauthorized third-party sellers, such as Walmart, according to the FDA notice.
According to the FDA, consumers should check the following:
- live it up super greensnet weight 8.5 oz (240g), UPC 860013190804.
- live it up super greens30 – 0.28oz (8g) sticks, net weight. 8.47 oz (240g), UPC 850077468063
- Live it Up Super Green, Wild Berry, Net weight 8.5 oz (240g) with UPC 860013190811
- Live it Up Super Green, Wild Berry, 30 – 0.32oz (9g) sticks, net weight. 9.52 oz (270g) with UPC 850077468070
The recalled products are packaged in green bags. According to the FDA, lot codes are printed in black on the bottom of the back of the package and begin with the letter “A” or the number “3” for stick-pack products.
Why Not Natural has recalled Why Not Natural Organic Moringa – Green Superfood Supplement as part of the outbreak. These capsules were also sold nationally on Why Not’s website and third-party sellers, including Amazon, from July 2025 to January 2026.
- Why not choose natural organic moringa – Green Superfood, 120 Capsule Bottle, Lot Number A25G051, Expiration Date July 2028.
Total Nutrition, the latest addition to the investigation, has recalled its TNVitamins and Doctor’s Pride brand superfood moringa capsules. They were sold nationally on the Total Nutrition and Doctor’s Pride websites, as well as Amazon, Walmart, TikTok Shop, and Target, and had a best-before date of September 2027 to February 2028.
- TNV Vitamins Super Potent Complete Green Superfood Moringa120 capsules (or 10,000 mg) bottles, lot numbers 2507199, 2512-304, 2793, expiration dates September 2027 and February 2028.
- Doctor’s Pride Complete Green Superfood Super Strong Moringalot number 2507199, 120 capsule (or 10,000 mg) bottle with expiration date 09/2027.
Where did people get sick?
Since the FDA and CDC investigation into the outbreak concluded on March 17, four states have reported 22 new cases, bringing the total to 119 cases in 36 states, including Alaska, Alabama, Arkansas, California, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Kentucky, Massachusetts, Maine, Michigan, Minnesota, Missouri, and North Carolina. Carolina, North Dakota, Nebraska, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, and Wisconsin.
What to do if a product is recalled
If you have the recalled Live it Up brand Super Greens dietary supplement powder in your home, you should throw it away or return it to your place of purchase, the FDA said. The agency advised people to clean and disinfect surfaces that may have come into contact with the product and contact their health care provider if they think they have symptoms of salmonella poisoning. If you would like a refund, please fill out Live it Up’s online form to request a refund.
Consumers who purchased Why Not Natural moringa capsules should also stop consuming them and return the product to the company for a refund. Consumers may request a full refund from Why Not Natural at care@whynotnatural.com.
Consumers with affected Total Nutrition products should immediately discard them and contact TNVitamins at customerservice@tnvitamins.com with your name, order number, and photo of the product (including lot code) to receive a refund.
Symptoms of salmonella poisoning
Symptoms of salmonella poisoning usually begin 6 hours to 6 days after ingesting the bacteria. According to the CDC, the most common symptoms are diarrhea, fever, and abdominal pain.
Most healthy people recover in four to seven days without treatment, but some vulnerable people, such as children under 5, adults over 65, and people with weakened immune systems, can develop more severe symptoms that require treatment and hospitalization.
If you experience any of these more serious symptoms, the CDC recommends contacting your health care professional.
- Diarrhea and fever greater than 102 degrees Fahrenheit
- Diarrhea does not improve even if it continues for more than 3 days
- bloody diarrhea
- Vomiting that is uncontrollable
- Signs of dehydration (such as not urinating too much, dry mouth or throat, or feeling dizzy when standing up)
