Something you purchased has been recalled. What does that mean?
What happens if something you purchase is recalled? Is it voluntary or mandatory? And what does it mean for you?
Pharmaceutical companies have expanded recalls of nasal spray products due to the potential for yeast, mold and microbial contamination that can cause infections.
MediNatura New Mexico, Inc. announced its latest recall on Tuesday, December 16, just one week after the company recalled one lot of ReBoost nasal spray. The latest recall includes all lots of ReBoost Nasal Spray and ClearLife Allergy Nasal Spray.
The Albuquerque, New Mexico-based company says its ReBoost spray has been found to contain yeast, mold and even microbial contamination. ClearLife Allergy Nasal Spray was found to contain microbial contamination that may be related to the same bacteria as the ReBoost brand.
“The use of this product by immunocompromised individuals may result in adverse health effects, including life-threatening infections,” Medinatura New Mexico said in a notice posted on the U.S. Food and Drug Administration’s (FDA) website on Tuesday, Dec. 16.
Medinatura New Mexico says there have been no reports of injuries related to the recall.
USA TODAY reached out to Medinatura New Mexico on Wednesday, Dec. 17, but did not receive a response.
Here’s what you need to know about the initial recall and recent expansion.
Where was the recalled nasal spray sold?
The recalled products were sold nationwide through retail and online sales at www.medinatura.com.
According to MediNatura New Mexico, ReBoost nasal spray is used to treat nasal congestion, sinusitis headaches and pressure, postnasal drip, sneezing, runny nose, and itchy nose.
ClearLife Allergy Nasal Spray is used to treat mild allergy symptoms such as sinus pressure, runny or itchy nose, nasal congestion, allergic rhinitis, sneezing, itchy or watery eyes, allergy-related headaches, and itchy throat and skin.
Which products have been recalled?
Reboost nasal spray
- Comes in a 20ml bottle
- Sold in white and yellow cartons
- National Drug Code (NDC) – 62795-4005-9
- Universal Product Code (UPC) – 787647 10186 3
- Expiration date – December 2022 to December 2025
ClearLife Allergy Nasal Drop
- Comes in a 20ml bottle
- Sold in white and green cartons
- National Drug Code (NDC) – 62795-4006-9
- Universal Product Code (UPC) – 787647 10188 7
- Expiration date – December 2022 to December 2025
What if I have the product?
According to MediNatura New Mexico, all customers should immediately stop using the recalled nasal spray.
If you purchased products directly from MediNatura New Mexico, Inc., please contact us at recall@medinatura.com to receive a refund. Anyone who purchased the recalled product in a store must return it to the retailer for a refund.
The company says anyone who experiences problems using the product should seek medical attention. You can report side effects or quality issues to the FDA’s MedWatch Adverse Event Reporting Program by:
Customers with questions may contact MediNatura New Mexico, Inc. at (800) 621-7644, Monday through Friday, 8 a.m. (Montana) to 5 p.m. (Montana). Customers may also send an email to recall@medinatura.com.
For information about the first recall, please visit www.tinyurl.com/MediNaturaRecall1. For information on the December 16th recall, please visit www.tinyurl.com/MediNaturaRecall2.
Saleen Martin is a reporter for USA TODAY’s NOW team. She is from Norfolk, Virginia. – Email sdmartin@usatoday.com.
