Mitsubishi recalled nearly 200,000 vehicles due to software issues that caused the rear-camera freeze and increased the risk of crashing, the automaker announced on the National Highway Traffic Safety Administration or the NHTSA website.
Mitsubishi reported the recall on June 2, saying the recall was an expansion of a similar recall in May 2023. 23V345.
Here’s what you need to know about recalling newest software issues from Mitsubishi:
Which cars will be recalled?
The company believes there may be 198,940 affected vehicles, including:
- 2022-2024, Mitsubishi Outlander SUVS
- 2023-2025, Mitsubishi Outlander PHEV SUVS
What is the problem?
The software was improperly programmed, the car manufacturer says, freezes the rear camera and in some cases the camera is not visible at all.
This will reduce driver views on what’s behind the vehicle, increasing the risk of crashes, according to the response between Mitsubishi and the NHTSA.
What was the recall for 2023?
This issue dates back to May 2023, with similar recalls issued for 89,907 2022-2023 Mitsubishi Outlander and 2023-2023 Mitsubishi Outlander PHEV vehicles.
Black screen displayed when using driver:
- The shift lever was moved backward within 40 seconds of powering up the system.
- I kept the vehicle in reverse for over 6 seconds.
On May 15, 2023, Mitsubishi submitted a violation report due to software and safety issues. That year, the dealer contacted the company and stated that there was an issue with audio volume control.
The following year, in January 2024, the dealer told Mitsubishi that the software would freeze and stop responding. Reports for March 2024 include reports that the screen went black while the vehicle was running and that it had restarted. The company conducted tests, investigated the issues and determined that on May 23, 2025, it was time for Mitsubishi to issue a recall.
According to the company, it received six field reports, including software performance and 358 warranty claims.
How is Mitsubishi fixing issues in 2025?
For previous recalls, the company reprogrammed the software. Vehicles previously repaired with the Recall 23V345 will need to receive a new software update, according to the recall announcement.
Moving forward, all vehicles made after April 22, 2025 are programmed with updated software packages, Mitsubishi said.
The automaker recently said that dealers will update their software for free.
When will the company start notifying dealers and drivers?
The company will begin notifications from dealers on June 16th and will mail notification letters to drivers on June 30th.
The company said owners who want to refund the costs for the recall will receive instructions in a notice on how to contact Mitsubishi Customer Relations Department and apply for a refund.
NHTSA’s latest recall number This issue is 25V369000, but Mitsubishi’s number for recall is SR-25-001.
Saleen Martin is a reporter for the USA Today Now team. She is from Norfolk, Virginia – 757. Email her to sdmartin@usatoday.com.