The USA TODAY team uses an internal ranking methodology that evaluates flooring installation companies using a structured points-based system designed to fully understand the customer experience. Our standards span installation quality, affordability, product variety, and company reliability.
By analyzing both service performance and business integrity, we aim to highlight companies that offer strong craftsmanship, transparent pricing, quality products, and a strong reputation. The result is a concise list of the top flooring contractors in the United States.
Installation and finishing (34%)
The thoroughness and professionalism of a company’s installation services accounts for one-third of its total score. Consider whether the company will do both installation and replacement, how well they will manage your project, and whether they will offer conveniences like in-home estimates and accurate scheduling.
Companies earn extra points by offering after-sales support, disposal of old flooring, and workmanship warranties. Installers that do everything in-house will score higher than installers that rely on third-party contractors for installation.
product quality (30%)
The second largest category analyzes the quality of flooring products. Points are awarded for each type of flooring available, from hardwood and laminate to tile, stone, carpet and specialty options like bamboo and cork. Additional scores are based on a variety of reputable brand products for sale, including industry leaders such as Shaw, Mohawk, and Pergo.
Costs and financing (20%)
Let’s take a look at how accessible and transparent the prices are for flooring installers. Providers that have material cost estimating tools on their websites receive higher scores than providers that only provide in-person estimates. We also consider the availability of financing options, including financing provided internally and through third-party partners. Businesses earn points by offering free quotes, deals and discounts.
company credibility (16%)
We evaluate flooring contractors not only on their products and services, but also on how consistently and ethically they operate. Flooring installation companies can earn points by maintaining proper licenses, employing CFI-certified installers, and offering workers’ compensation coverage. Online customer sentiment is reflected in ratings on major platforms such as Google, Yelp, and Trustpilot. Better Business Bureau grades provide an additional measure of credibility.
