Spruce up your luggage with Trader Joe’s limited edition large green tote bag
Trader Joe’s shoppers are going crazy over this new limited edition large green canvas tote, released just in time for the holiday season.
New data from the U.S. Consumer Satisfaction Index reveals America’s most popular grocery store, with cult favorite Trader Joe’s coming out on top.
All stores were ranked from 0 to 100. Trader Joe’s beat Florida-based supermarket chain Publix by two points. Supermarkets scored 86 points on the index, while Publix scored 84 points. In 2025, both supermarkets will be tied for first place.
The index evaluates grocery stores in a variety of categories, including the quality and freshness of meat and produce, speed of checkout, and store layout and cleanliness.
The index has tracked similar data annually since 1994. To determine the most popular supermarkets, the index surveyed 31,000 shoppers. Let’s take a look.
Ranking of the best and worst grocery stores by ACSI
Here, let’s take a look at how grocery stores rank with their corresponding scores out of 100.
- Trader Joe’s – 86
- Publix – 84
- HEB-83
- Sam’s Club – 82
- Aldi – 81
- Costco – 81
- Whole Foods – 81
- All other small grocery stores – 79
- Shoprite – 79
- Target – 79
- Ahold Delhaize – 78
- Hook – 78
- Meyer – 78
- Save a lot – 78
- Wegmans – 78
- BJ’s Wholesale Club – 77
- Hy-Vee – 76
- Walmart – 75
- Albertsons Company – 74
- Giant Eagle – 73
How satisfied are grocery shoppers?
The supermarket industry is currently facing a decline in customer satisfaction, with its index score falling by 1% to 78, the group’s 2026 Retail and Consumer Delivery Survey found.
Wal-Mart, Albertsons Companies, and Giant Eagle all underperformed in terms of consumer satisfaction. Meanwhile, Save-A-Lot rose 4% to 78 and HEB rose 1%. Wegmans had the biggest decline, down 6%.
The survey found that customers in the North East were less satisfied with their supermarkets than customers in other parts of the country. The group argued that supermarkets were struggling amid soaring prices and intense competition.
The company analyzed the 19 reported brands and all other small businesses.
Why is Trader Joe’s a top supermarket?
Research shows that Trader Joe’s is so popular because it continues its national expansion efforts while maintaining the customer experience. In addition, Save A Lot increased by 4% to 78, primarily due to key operational enhancements, the study found.
Michelle Del Rey is a trending news reporter for USA TODAY. Please contact mdelrey@usatoday.com.
