Brazilian soccer star Jorginho Frero claims a security guard at Chapel Lawn spoke aggressively to his 11-year-old daughter and wife.
Chapel Lawn delivers a powerful message of acceptance at the Resonator Awards
Chapel Lawn won the Harmonizer Award at the Resonator Awards in Los Angeles, where they shared a message about giving and supporting those in need.
Chapel Lawn is speaking out after a security guard allegedly made an 11-year-old fan cry.
In a video shared to her Instagram Stories on March 22, the singer told “half my story” and apologized after “Hot to Go!” soccer player Jorginho Frero claimed that his wife and child were reprimanded by a security guard during an encounter with Roan at a hotel.
“I didn’t even see the woman or the child,” Roan said in the video, which was shot from his bed. “No one came up to me. No one paid any attention to me. I was just sitting in the hotel eating breakfast.”
The statement came after Frero posted on Instagram on March 21 that he encountered Roan while his wife and young daughter were staying at the same hotel in Brazil. Flero said the child walked past the singer, “smiled to see if it was her, and went back to sit with her mother,” but then a security guard came over and “started speaking to both my wife and daughter in a very aggressive manner, telling them that they shouldn’t allow their daughter to ‘disrespect’ or ‘harass’ others.”
“While my 11-year-old daughter was sitting there crying, the security guard also said she would file a complaint with the hotel,” Flero said, adding: “My daughter was very upset and cried a lot.” The soccer player criticized Roane for the incident, saying, “It’s sad to be treated like this by people who should understand the importance of fans.”
In response, Roan said the security guard involved in the incident was “not my personal security.” However, she did not question the validity of Flero’s story and apologized to the mother and child.
“I did not ask the security guard to come up and talk to this mother and child,” she said. “They didn’t come to me. They didn’t do anything. It’s unfair to our security to simply assume that someone doesn’t have good intentions when there’s no reason to believe when no action has been taken.”
She said, “I don’t hate people who are fans of my music. I don’t hate my kids either. That’s weird. If you felt uncomfortable because someone was speculating something and you thought you were going to do something, I feel sorry for the mother and child. That’s really sad. You didn’t deserve that.”
Roan faced backlash for a post by Flero, in which the soccer player tagged her and directly told fans: “She doesn’t deserve your love.”
Amid the backlash, Loan performed at Lollapalooza Brazil on March 21 and thanked his entire team, especially security, according to a video shared on social media.
“Thank you to the crew, security, band and everyone behind the scenes,” she said.
Roan has been known for setting clear boundaries with her fans since her career reached new heights with the success of her hit singles “Hot to Go!” in 2023 and 2024. and “Good luck, babe!”
In August 2024, she posted a two-part TikTok video speaking out against the harassment she experienced in public. The “Pink Pony Club” singer asked fans to consider whether they would be offended if “a random woman on the street” didn’t want to take a picture with her.
“I don’t care that abuse and harassment and stalking is normal for people who are famous or slightly famous,” she said. “I don’t care that it’s normal. I don’t care that this kind of crazy behavior comes with the job, the career field I’ve chosen. That doesn’t mean it’s OK.”
She said, “If you think it’s selfish of me to ask for a photo or time or refuse a hug, that’s not normal. That’s weird. It’s weird that people think you know someone just because you see them online or hear about the art they make.”
That same month, Roan posted on Instagram that there were “too many non-consensual physical and social interactions” and that she needed to “draw the line and set boundaries.”
“I do not subscribe to the idea that I am obligated to reciprocate energy, time, and attention simply because I express admiration for people I don’t know, don’t trust, or make me uncomfortable,” she wrote. “Women don’t have to owe you the reason they don’t want to be touched or talked to.”

