Something you purchased has been recalled. What does that mean?
What happens if something you purchase is recalled? Is it voluntary or mandatory? And what does it mean for you?
Hundreds of thousands of power steamers have been recalled due to the risk of burns to users, safety officials said in a recall notice.
The recall affects approximately 700,000 Wagner 900 Series power steamers, according to a March 19 notice posted on the Consumer Product Safety Commission’s (CPSC) website. The problem centers on the steamer’s hoses, which officials say can become too hot during and after use, causing boiling water to escape from the nozzles and guns.
Officials say there have been at least 156 incidents where “hose became too hot or hot water spouted from nozzles or guns.” The reports include 50 cases of burns on users’ arms, hands, feet, and faces.
Many of these cases suffered first- or second-degree burns, according to the CPSC.
Here’s what you need to know:
What models of steamers are subject to the recall?
According to the CPSC, the following Wagner 900 Series power steamers are subject to a recall:
- 905e auto steamer
- 915e on-demand power steamer
- 925e Steam Machine Elite Steamer
“All steamer models include the same base steamer but different accessories. The steamer includes a yellow and black pressure boiler base and has ‘Wagner’ written on the side of the product,” according to the notice.
What if I have a steamer?
Consumers who own recalled steamers are asked to immediately stop using them and contact Wagner for a free repair kit, which includes a hose sleeve, nozzle cover, and funnel.
Fernando Cervantes Jr. is a trending news reporter for USA TODAY. Contact us at fernando.cervantes@gannett.com and follow us at X @fern_cerv_.
